TriniAmerican, offers Out-Of-Warranty service for the Dolphin line of robotic pool cleaners (formerly from SmartPool,) from Maytronics, and offer a line of self-help or Do-It-Yourself repair and replacement parts for the Dolphins.
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This page has information to keep your cleaner working.
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There are lots of parts for the Dolphin pool cleaners that are easily user replacable, and most can be replaced with a little mechanical skill. By ordering and installing these yourself you will save the hassle of being without your Dolphin, not to mention saving you money. |
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We offer the Dolphin series of robotic pool cleaners. These come with a full warranty. |
Pool Cleaner Service & Support TriniAmerican was a full service Authorized Service Center for SmartPool robotic pool cleaners, including the Dolphin line. At this time we only offer Non-Warranty service for Dolphin pool cleaners. If you bring or send your pool cleaner to us now, Maytronics will not pay for the service, and may or may not pay for the parts. The Dolphins are made by Maytronics and were distributed by SmartPool. SmartPool has broken all ties with Maytronics and has ceased to carry the Maytronics line of pool cleaners. Maytronics set up it's own US Distributorship, MaytronicsUS. For a short time we continued to service the Dolphin line of robotic pool cleaners for Maytronics under MaytronicsUS. We no longer can offer Warranty service for these Dolphins. If your Dolphin is in Warranty, you will have to ship it to Maytronics' service center in Texas. We appologize for the inconvenience and added expense to our California customers. Unfortunately, MaytronicsUS did not honor it's contract with us. And when we complained about how we were being dealt with their action was to stop using us, despite having the lowest complaint levels and fewest service returns. We are servicing Dolphins that are out of Warranty as we understand our customers don't want to pay to ship their Dolphin all the way to Texas and back, not to mention how long it takes. And we continue to sell parts so you can fix your Dolphin yourself. (See our Do It Yourself Parts Catalog.) |
Click Here For Contact Information
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TriniAmerican, Inc. 1450 Valley Glen Dr. Dixon, CA 95620 (707) 422-3290 |
Webmaster: Webmaster@TriniAmerican.Com.